We want you to be happy with everything you purchase at Anokhi. If you aren't delighted with everything in your order please send it back to us for an exchange or full refund.
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Our return policy does not apply to clearance items, which are final sale and cannot be returned.
Please note: If we feel that a customer has repeatedly abused our return policy we reserve the right to make all purchases for that customer final sale only (no returns). In such rare cases, advance written notice to that customer will always be provided.
HOLIDY GIFT RETURN EXCEPTION
For purchases made during the month of November, all items except for those marked "final sale" are returnable/exchangeable until January 31 of the following year.
To be eligible for a return, your item must be unused and in the same condition that you received it.
If you received an item as a gift and would like to return it, please indicate whether you would like to receive an exchange, a gift certificate for the amount of the item, or a refund to the original gift giver.
Please note that gift cards are non-returnable.
To complete your return, please include a note indicating whether you would like an exchange or a refund. Please ship all items to:
275 Cutts Road
You will be responsible for paying for your own shipping costs for returning your item. Any exchanged items ship from us for free.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
PLEASE NOTE THAT FOR CUSTOMERS TO WHOM A VAT FEE WILL APPLY, YOU WILL BE RESPONSIBLE FOR THIS FEE UPON DELIVERY. ANY VAT-APPLICABLE CUSTOMERS REFUSING THEIR DELIVERY WILL BE CHARGED A 20% RESTOCKING FEE.